Privacy policy
Effective 2026-10-14
Who we are
Gatanas Store provides personalized engraving. Contact gatanastores@gmail.com or 551-388-6549 with privacy questions. Our public pickup location is 3315 Bragg Blvd, Fayetteville, NC 28303.
Information used for your order
We collect your name, email, phone number, engraving instructions, saved design previews, uploaded artwork, and order/payment status. Shipping orders also require a delivery address. Please do not upload identification documents, payment card details, or information that is unnecessary for your engraving.
How it is used
We use this information to save your cart, arrange payment, prepare your engraving, confirm your design, deliver your order, resolve problems, and maintain business records. An order does not subscribe you to marketing. Uploaded artwork is not permission for us to publish it in our gallery; we ask separately before using customer work for promotion.
Services involved
Our store runs on OpenAI Sites with Cloudflare infrastructure. Square processes payment and receives the order information needed for checkout; we do not receive or store your full card number or security code. Resend delivers order emails, including design previews and original uploads, to you and the store’s Gmail inbox. Delivery information may be shared with USPS to ship your order. These providers process information under their own privacy policies.
Optional Google address search
Address suggestions load only if you allow them in privacy preferences. When enabled, Google receives technical connection information and the address search you type. Manual address entry is always available. Image tracing runs in your browser; your original file and preview are uploaded when you add the design to your cart.
Cookies and technical data
A necessary cart cookie links this browser to your saved cart for up to 30 days. Hosting and security providers may process IP addresses, browser information, and request logs. Store-owner sign-in and testing use additional authentication cookies. We do not add advertising pixels or visitor analytics trackers to the storefront. See our cookie policy for controls.
Storage and your choices
Order records, artwork, and email copies are retained for fulfillment, support, bookkeeping, and disputes. Expiry of a cart cookie does not automatically delete stored uploads. Contact us to request access, correction, or deletion; we will verify the request and explain any records we must retain. Removing a cart item does not erase existing order or email records. We restrict access, but no online service can guarantee absolute security.
Children and changes
This store is intended for customers able to place orders themselves or with a parent or guardian. We do not knowingly request personal information from children under 13. Contact us if a child submitted information. We will update this page when our practices change.